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Financial

Assistance

The Ada Jenkins Center has limited funding to provide economic support to families facing financial hardship. Our Critical Assistance Fund is available to residents of Cornelius, Davidson and Huntersville with a household income at or below 60% of area median income (AMI). Assistance is provided for rent, mortgage, utilities, and childcare.

To determine eligibility and process requests for assistance, we will require you to provide:

  • Picture ID for all members of the household
  • Active lease or mortgage agreement
  • Current rent ledger or statement from the property management company showing your outstanding balance
  • Utility bill in the name of a household member for most recent service cycle (if requesting assistance with utility payments)
  • Invoice for childcare and employment verification (if requesting assistance with childcare payments)
  • Proof of income for all adult household members for the last 90 days including:
    • Pay stubs and/or bank statements.
    • Recent award letters, child support payments, unemployment benefits, or disability income.
    • Verification of any other source of income.

 Please note:

  • When providing documents, whether electronically or in person, please provide all required documents at one time.
  • Incomplete documentation cannot be accepted and will be returned to the family.
  • We will proceed with reviewing documents and determining eligibility when all documents are submitted. Due to the volume of requests, it may take up to 72 business hours to receive notification from the Financial Assistance Coordinator regarding your approval status.
  • The amount of funds provided to a household is limited per year.
  • We do not have the ability to prioritize requests based on due date, shut-off dates, evictions or disconnections.
  • The average time for payment processing following approval is between 10-14 business days and payments are mailed/sent once per week.
  • Due to the nature of our funding, your property manager, utility and/or childcare provider must send a w9 form to our Financial Assistance Coordinator. This form must be received before we are able to move forward with processing payment.

For more information,
please click here

or call/text 704-659-1051.

If you prefer to bring documents in person, you may do so by visiting our offices Monday-Friday from 9:00 am to 4:00 pm or you can use our drop box located along the left side of the driveway into our main parking lot. The drop box is checked each business day. Please provide all needed documents and a note about how we can best connect with you. Incomplete documentation will be returned to the family or shredded for privacy.

Financial assistance approval also includes a referral for three visits to a Loaves and Fishes Food Pantry and to Lydia’s Loft for clothing, if the family chooses or desires.